tag:blogger.com,1999:blog-1233948022865817176.post3360382880181824069..comments2024-03-28T10:51:23.722+00:00Comments on MUMMY TO THE MAX : Does It Pay To Complain? #Cash4ChristmasHelen Dickinsonhttp://www.blogger.com/profile/11909966457102307864noreply@blogger.comBlogger36125tag:blogger.com,1999:blog-1233948022865817176.post-88931818304983914782016-02-08T22:54:52.270+00:002016-02-08T22:54:52.270+00:00i have complained on all sorts of things,once we w...i have complained on all sorts of things,once we were shopping in river island and 2 items were faulty but could be repaired very easily they reduced them by 30 % so was a bargainAnonymoushttps://www.blogger.com/profile/04336033421380718765noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-17237806779175937692015-12-06T17:55:37.669+00:002015-12-06T17:55:37.669+00:00It's definitely worth complaining. I made a ch...It's definitely worth complaining. I made a change to my mobile contract plan, and then the next month got 2 direct debits in error, 1 for the old plan that had been cancelled, and one for the new plan. As a result another direct debit of mine was bounced and my bank charged me £30. I contacted the mobile phone provider, who reimbursed me the incorrect debit amount, and told me to send them a copy of my next statement showing the direct debits and the bank charge. I did that and they then applied a £30 credit to my next bill. No gift vouchers unfortunately but at least I was not out of pocket due to their error.fjk42https://www.blogger.com/profile/12452366438638531873noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-39886075033098212082015-12-04T16:16:00.094+00:002015-12-04T16:16:00.094+00:00ive complained before and received gift vouchers w...ive complained before and received gift vouchers which is always nice expecially if their product let you down in some way<br />Anonymoushttps://www.blogger.com/profile/09129804866415850790noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-35914050824928923472015-12-03T10:31:28.387+00:002015-12-03T10:31:28.387+00:00Isn't it awful when you feel you have to compl...Isn't it awful when you feel you have to complain to get the custome service you should get automatically, I always go out of my way in work to be nice, polite and helpful to every customerCristino1985https://www.blogger.com/profile/09700645667158259596noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-65268217225059604012015-12-01T17:38:34.281+00:002015-12-01T17:38:34.281+00:00I have written 3 letters of complaint and in each ...I have written 3 letters of complaint and in each case have received and apology and a voucher .anthony harringtonhttps://www.blogger.com/profile/00409884155370390456noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-17902249530941322302015-11-14T12:46:31.143+00:002015-11-14T12:46:31.143+00:00The word Thrifty caught my eye on your homepage an...The word Thrifty caught my eye on your homepage and then the word Complain! Interesting case studies and good suggestions. Thank you. <br />I particularly agree with going to HQ if you don't have success with those who provided the service or product. We should all complain more if we feel that standards of service and products should be improved. I do not, however, complain in restaurants while I am being served food. I pay in cash and never return. <br /> Susan Bnoreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-26857765162851396282015-10-09T11:15:25.110+01:002015-10-09T11:15:25.110+01:00I agree, if you're nice enough when 'compl...I agree, if you're nice enough when 'complaining', the person tends to feel more inclined to want to put things right for you :) It's nice to hear about some good customer service! Codiehttp://www.codiekinz.co.uknoreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-82329631266674800302015-10-07T06:08:57.919+01:002015-10-07T06:08:57.919+01:00Amazing tips on how to complain effectively! Alway...Amazing tips on how to complain effectively! Always great to keep upbeat and constructive.Mellissa Williamshttps://www.blogger.com/profile/14774290943178155079noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-76488373363454978662015-10-06T15:48:18.064+01:002015-10-06T15:48:18.064+01:00Thank you for commenting Keith.Thank you for commenting Keith.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-73865966967293570832015-10-06T12:28:06.835+01:002015-10-06T12:28:06.835+01:00These comments will encourage me to complain in fu...These comments will encourage me to complain in future. I am sure that, for most companies, any potentially constructive feedback is usefulKeithWhttps://www.blogger.com/profile/01110147787946713279noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-3657616937347572522015-10-05T23:12:28.020+01:002015-10-05T23:12:28.020+01:00I do not like poor service and contact companies s...I do not like poor service and contact companies so they can address my complaint.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-50331082238655926632015-10-05T23:09:16.791+01:002015-10-05T23:09:16.791+01:00Try using live chat or social media xTry using live chat or social media xHelen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-467707037529960602015-10-05T23:08:07.791+01:002015-10-05T23:08:07.791+01:00Using social media works for me and I receive a qu...Using social media works for me and I receive a quick response.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-19860794349585193702015-10-05T23:06:37.530+01:002015-10-05T23:06:37.530+01:00I only complain if necessary ... you could try mak...I only complain if necessary ... you could try making a complaint through social media.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-47352882586626202132015-10-05T23:02:27.925+01:002015-10-05T23:02:27.925+01:00We are planning a date night soon.We are planning a date night soon.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-75910369417041123402015-10-05T23:01:40.736+01:002015-10-05T23:01:40.736+01:00Thank you Tori.Thank you Tori.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-57012852562485772822015-10-05T23:01:04.264+01:002015-10-05T23:01:04.264+01:00I agree Jessica ... companies should learn by thei...I agree Jessica ... companies should learn by their mistakes.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-63150160048297677032015-10-05T22:58:58.248+01:002015-10-05T22:58:58.248+01:00Keep going ... don't let me wear you down.Keep going ... don't let me wear you down.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-71050331201618791772015-10-05T22:56:13.776+01:002015-10-05T22:56:13.776+01:00Thank you Kacie. It does work both ways as I do co...Thank you Kacie. It does work both ways as I do complement companies if I receive exceptional service.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-84407885794109348692015-10-05T22:54:53.336+01:002015-10-05T22:54:53.336+01:00Totally agree Pam.Totally agree Pam.Helen Dickinsonhttps://www.blogger.com/profile/11909966457102307864noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-14135447878885586142015-10-05T17:39:36.030+01:002015-10-05T17:39:36.030+01:00I am such a complainer! I complain right down to s...I am such a complainer! I complain right down to someone not making my Subway sandwich right! I have OCD and am a perfectionist so I blame it on my nature!Sherhttps://www.blogger.com/profile/04929338836346592813noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-34735366398259355862015-10-05T15:34:58.884+01:002015-10-05T15:34:58.884+01:00You are always amazing when it comes to these thin...You are always amazing when it comes to these things, I totally never complain not sure why. xSarah Baileyhttps://www.blogger.com/profile/16823490298372794653noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-45389213438794209382015-10-05T13:16:27.569+01:002015-10-05T13:16:27.569+01:00Great customer service in these cases, and great t...Great customer service in these cases, and great tips for complaining if you need to aswell. I feel like I have been complaining lots recently, some cases the companies have been brilliant. I might have to try contacting them by social media in future. Jennihttps://www.blogger.com/profile/00865569571327454236noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-3722973451132067952015-10-05T03:24:35.934+01:002015-10-05T03:24:35.934+01:00Oh you have balls! haha I cant complaint I usually...Oh you have balls! haha I cant complaint I usually go put my head down and just never return/ use the service again!Ania Katarzynahttps://www.blogger.com/profile/06791561056240670672noreply@blogger.comtag:blogger.com,1999:blog-1233948022865817176.post-65979759214070959492015-10-04T21:17:01.017+01:002015-10-04T21:17:01.017+01:00Great customer service examples. My brother as a ...Great customer service examples. My brother as a child once wrote to moan, and he was surprised to see a voucher sent back. So at age 9 he got wise, and started writing a lotEmma Thttp://bubbablueandme.comnoreply@blogger.com